American Airlines, Royal Caribbean Cruise Line, EMS and Customer Service I bet that you never would see the above words used together. This story is about ownership and problem solving and that is what we do every day in EMS. This story is aboutÂ the adventure with American Airlines and Royal Caribbean and their customer service […]
Steven Cohen is currently the Chief of Cary Area EMS and has been in EMS for 34 years. Steven is currently a provider, educator, administrator and now a podcaster.